FREQUENTLY ASKED QUESTIONS

TOPPER PLUS QUESTIONS
  • WHAT MAKES THE PERFECT PRESSURE TOPPER PLUS BETTER THAN OTHER TOPPERS?

    All other toppers are basically a slab of foam with a continuous thickness which have no ability to accommodate the body’s contours without creating excessive pressures on the hip and shoulder. They are also ‘one-firmness-fits-all’, so you and your sleep partner have no ability to customize and personalize the firmness of your choice. The Perfect Pressure Topper is sculpted on the bottom to reduce the pressures on the hip and shoulder while supporting the torso and leg areas for improved alignment AND it allows you to adjust the firmness on each side of the bed.

  • HOW DO I ADJUST THE FIRMNESS OF MY TOPPER PLUS?
  • HOW DO I CUSTOMIZE ONE SIDE TO BE DIFFERENT THAN THE OTHER SIDE?
  • HOW DO I KNOW WHICH FIRMNESS SETTING IS RIGHT FOR ME?

    You should start out with no comfort-inserts which provides the maximum pressure relief. If after 3 to 4 nights you find it uncomfortable, start by putting in one comfort-insert and repeat this process until you find a firmness you like. Depending on your height and build, the shoulder inserts should be tried in different slots to find your optimum shoulder and neck comfort, or left out altogether for the least shoulder pressure. Don’t also forget the hip comfort-insert.

  • WILL THE TOPPER PLUS IMPROVE THE COMFORT OF MY MATTRESS EVEN IF IT’S RELATIVELY NEW?

    Yes. All pressure tests conducted on the Perfect Pressure Topper Plus resulted in dramatically reduced pressures on the shoulder and hip, even on brand new mattresses.

  • WILL THE TOPPER REDUCE/ELIMINATE MY SHOULDER OR HIP PAIN?

    Excessive shoulder and hip pressure is an aggravating factor in many types of shoulder and hip pain, including hip bursitis and shoulder soreness. Depending on the cause of the pain, the reduction in pressure should help in most cases.

  • WHAT ARE THE TOPPER PLUS PRICES?
  • WHAT ARE THE DIMENSIONS AND WEIGHT OF EACH TOPPER SIZE?

    All toppers are 3” thick. Nominal dimensions are:

    Twin – 38” x 75”

    Full – 54” x 75”

    Queen – 60” x 80”

    King (Eastern) – 76” x 80”

  • WHAT MATERIAL IS THE TOPPER PLUS MADE OF?

    The topper is made of a proprietary blend of high density polyurethane we call, UltraFoamtm which exceeds all U.S. health standards. It has been specially blended for its properties of resilience, longevity and comfort.

  • DOES THE FOAM SMELL?

    All foams, including latex, have an initial odor. This odor usually dissipates as it outgasses over a period of several days or weeks. These odors (VOC’s) are required to be non-toxic by federal law.

  • WILL THE TOPPER PLUS SLEEP HOT?

    Many foams, notably memory foam, sleep hotter than others. Our UltraFoamtm is temperature-neutral for most people.

  • CAN I USE THE TOPPER PLUS ON ANY TYPE OF MATTRESS OR FUTON?

    Yes.

  • WHAT IS THE RETURN POLICY FOR THE TOPPER PLUS?
  • DO I NEED TO KEEP THE BOX TO RETURN THE TOPPER PLUS?

    You DO NOT need to return the topper in its original box. You can re-use the plastic bag it comes in or even use a large garbage bag to send it back to us. Be sure to fold numerous times before you tape in order to minimize postal costs.

  • WHAT IS THE WARRANTY FOR THE TOPPER PLUS?

    3-YEAR LIMITED WARRANTY - Warranties are only valid with the original receipt or proof of purchase. Warranties apply to the original purchaser only and may not be transferred. This Limited Warranty covers any manufacturing defect that is present prior to the time of use, and any manufacturing defect that causes an abnormal deterioration of the foam core component and/or the cover. If such a defect occurs, Perfect Pressure reserves the right to replace, repair and/or remedy the defective product with a similar item of equal or greater value. This warranty does not imply or warrant the product for any normal wear and tear that the consumer experiences with normal use. This warranty is no longer valid if the product is soiled, stained or in an unsanitary condition or found to be defective due to abuse or any other use other than the intended use. Excluded from this warranty are comfort preferences, odor associated with new product purchase, body impressions up to 1.25 inches deep, change in color of foam, sagging due to improper support and zippers beyond 1 year from purchase date.

  • CAN I WASH THE TOPPER PLUS COVER?

    Yes, unzip and remove the cover. Wash in cold water with mild detergent only and machine or air dry (no high heat).